Infrequently, data may be inaccurately displayed on our site due to system errors. While we make every attempt to avoid these errors, they may occur. We reserve the right to correct any and all errors when they do occur and we do not honor inaccurate or erroneous prices. Our prices are also subject to change without notice. We apologize for any inconvenience that this may cause. If you have any questions, please do not hesitate to contact one of our diamond and Jewellery consultants at service@samra.com or SAMRA-Toll Free.

If your Samra ring does not fit, we will resize it free of charge within 45 days of its original shipment. Resizing will take approximately 10-14 business days. Expenses of both shipments return and resend will be on the clients account.

We only accepts payment through below credit cards:

• Credit cards: Use your Visa, MasterCard.

We fully insure each order all the way to you. That means that when your order is in transit to you, shipment is always risk-free. For added security, it is our policy that a signature is required for all Samra orders over $750, regardless of any signature waivers you may have with FedEx.

If you prefer, we can ship your order to an address other than your billing address. As a security precaution, we require that your alternate shipping address be on file with your credit card company. This step helps protect you from fraudulent charges to your credit card.

We will ship orders under $10,000 to APO and FPO addresses via Aramex & Fedex. Internationally, we deliver to US, Canada and the UK.

At Samra, we always offer the best value by providing the lowest possible price. All our prices are final.

All digital images are well selected to view clarity and colors as much as possible. Thus, if any image seemed different on a particular monitor this is subjective to screen size, colors or system; we are not responsible for such an issue. The products also may appear larger or smaller than their actual size and some photographs have been deliberately enlarged to demonstrate details.

Samra does not guarantee that all information displayed on this web site is accurate or free of error. Samra is not responsible for any error or inaccuracy in the site and reserves the right to correct the errors or modify and update the information at any time, without prior notice. Samra reserves the right to add, delete or modify some or all of its products and services at any time. However if you feel that the product you received is different from what is there on website, we offer full money back if returned within 30 days.

The weight & Gold karat attributes in our catalogue may not be 100% accurate and may vary up to 10%, as every product may slightly varies during manufacturing processes, because every order is manufactured for the customer.

At Samra, we make every attempt to ensure that our online catalog is as accurate and complete as possible. In order to give you the opportunity to view our products in great detail, some products may appear larger or smaller than their actual size in our photographs; and since every computer monitor is set differently, color and size may vary slightly.

Our objective is to provide you with as much information and detail about your prospective purchase as possible so that you can see the beauty and shape of a particular item. In compliance with industry standards and FTC regulations, Samra states that carat total weight in all purchases may vary 0.05 carats from stated weight.

On the Samra Web site, we display the dimensions of our products based on the information received from our manufacturers. For any convex or rounded Jewellery item, the width and length stated in the product description is taken by the manufacturer, prior to the rounding of the metal in the manufacturing process, which may lead to a discrepancy in any measurements taken after this process.

Also, for each item containing multiple diamonds, we list the average grade and measurement for color, clarity, and carat weight. These averages are calculated by adding all grades or measurements that comprise the inventory with regard to that particular piece of merchandise, and determining the closest mean.

If any disputes arise between us regarding your use of this Web site, such disputes shall be resolved according to the laws of the United Arab Emirates.

Any message you send to us via email, postcard, letter, voice mail or other transmission relating to your use of this site, other than an actual order of merchandise, shall be and remain Samra's property, and Samra shall not be limited in any way in its use, promotional, commercial or otherwise. However, we will not use your full name in any such promotional use without your permission. You agree that no such messages will violate the rights of any third party or contain any libelous or otherwise unlawful materials. We save certain messages and emails on file for promotional and marketing purposes, but we are not required to and do not retain every such message.

Under no circumstances shall Samra be liable for any indirect, special, incidental or consequential damages of any kind, regardless of the form of action, whether in contract, tort (including negligence), strict product liability or otherwise, even if we have been advised of the possibility of such damages. If you have any questions, please do not hesitate to contact one of our diamond and Jewellery consultants at service@samra.com or SAMRA-Toll Free.