Direct Selling
    All jewelry at samra.com is manufactured in house. Customers can enjoy added     saving by purchasing directly from us.

Free Shipping

    We offer fully insured free shipping to our customers in the USA and the UAE.     All taxes, import duties, custom duties and VAT will be settled by us. There are no     hidden charges. you do not need to pay anything above the product price stated     on the website.

30 day money back guarantee
    Customers can return their purchase anytime within 30 day of purchase. Please     refer to our return policy for complete details of how to return a product.

Certificate of Authenticity
    To add confidence to your purchase, all Samra jewelry comes with a Samra     Certificate of Authenticity indicating the gold karat, weight and quality of diamonds     used. Click here to view a sample of our Jewelry Certificate.

Luxury Gift Packaging
    Every jewelry item comes packed in a luxurious hand made Nabuka leather box.

Client Testimonials
    Further to this Click here to read what our clients say about us.

• Be the first to know. Be informed of the latest jewelry trends we have to offer and be the first to view our newest jewelry designs before their official launch.




• International Exhibitions. Samra takes part in a majority of renowned jewelry exhibitions world wide, register with us and receive a free invitation to those prestigious shows.  




• Wish List. Save a list of your favorite jewelry items in your Wish List, you can then email your list to your family and friends.




• Faster Checkout. Saving your billing and shipping information on your account makes checkout a breeze!




• Order tracking. Order tracking allows you to track your jewelry once it leaves the wearhouse.

Easy to Unsubscribe Registration

To unsubscribe your account simply e-mail us at unsubscribe@samra.com

Customers enter, their credit card information on this highly secure bank payment gateway page.

Click here to know more about the bank's payment system.

For more information about payment processing please email us on info@samra.com or call us on Toll Free.

We provide our customers with a 30 day return policy giving you plenty of time to consider your purchase.


If for any reason you are not satisfied with the purchase you can return it to us in its original condition for a refund or an exchange.


Please Click here to view our return process.

We try to get orders on their way to our customers as soon as possible, should you require any change or cancellation to your order , please Contact Us as soon as possible with your request. We will make every attempt to accommodate your requirements. We might not always be able to stop or change orders once submitted. If you are not satisfied with your purchase simply return it to us for a full refund.


Please refer to our return policy for more information.

All taxes, import duties and VAT charges are settled by us for orders shipped to the USA and the UAE. You do not need to pay anything over the product price mentioned on the website.


For all other countries please Contact Us and our customer service representative will get back to you with complete information about international shipments.

View the status of your most recent order by logging in to My Account and then clicking on the Order Status link.


Please note: It may take up to 1 hour for your order information to appear.

We are able to provide tracking information for packages shipped via FedEx/Aramex. click here to check the status of your shipment.


We will also e-mail you with an update about the status of your order. Please add info@samra.com to your email address book to avoid sending our update e-mails to your junk mail.


If you need further clarifications regarding the status of your order please contact us.

Every jewelry item comes with a product certificate from Samra. This jewelry certificate contains product information including metal, diamond and gemstone quality.Click here to view a sample of our jewelry certificate


All Samra jewelry certificates are prepared by a certified diamond gemologist and go through a double check system to reduce any discrepancies before any jewelry is sent to a customer. However due to human error if you find any difference between the actual product and the specification you can contact our gemologists for further assistance.

Most of our online jewelry is also available at Samra showrooms. However, samra.com also offers unique online products that are exclusive to our online customers.

As long as you own the jewelry, we will provide you with complementary diamond cleaning and re-strengthening of prongs. All you need is your invoice and we will provide you with lifetime maintenance.

Most gemstones are treated to enhance their color. None treated gemstones are unique and could cost much more then diamonds.


Emeralds for example are oiled, rubies and most other gemstones are heat treated. Semi precious stones may be irradiated or diffused to enhance their color.


Color treatments remain permanent and the stone will not change color, unless direct heat or fire is applied to it.

There are several factors that affect the value of a diamond, each diamond carries individual characteristics that aid in calculate its price.


A diamonds price is calculated based on its weight, cut, color, clarity, and fluorescence. You may find identical stones with different prices due to differently colored inclusions.

Since January 2003, The U.N along with many countries including the UAE began to follow strict policies to prevent the export or import of illegal diamonds. We purchase loose diamonds from reputable suppliers that also have a zero tolerance policy towards conflict diamonds.


Programs such as the Kimberly process track the journey of a diamond from its origin in the mine to the market.


In addition to this, Samra will sever any business relationship with suppliers that are found to be in violation of this code. We will continue to support the legitimacy of the diamond industry.


For more information regarding efforts to maintain the diamond industry free of conflict diamonds please visit the following sites.


World Diamond Council www.diamondfacts.org


Kimberley Process www.kimberleyprocess.com